Refund policy
Order not quite right? No problem.
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Return your item within 30 days of delivery
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Items must be unused and in original condition
Easy Returns – £2.99
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Start your return using our returns portal
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Pay £2.99 securely by card
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Receive a prepaid label for Evri or Royal Mail
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Drop your parcel off at your nearest location
Refunds
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Processed once your return is received and checked
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Sent back to your original payment method
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Please allow 3–5 working days
Cancellations
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Unfulfilled orders can be cancelled via the customer account login area